By accessing this web site, you are agreeing to be bound by these website Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trademark law.
2. User License
In no event shall AIOVPN or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on AIOVPN's Internet site, even if AIOVPN or a AIOVPN authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Since AIOVPN is offering a non-tangible service item which caters to very specific needs, you are responsible for understanding this upon subscribing for it on our site. However, we realize that exceptional circumstance can take place with regard to the character of the service we supply. Therefore, we do honor requests for the refund on the following reasons:
- Non-delivery: Due to some mailing issues of your e-mail provider or your own mail server you might not receive a service activation e-mail from us. In this case we recommend contacting us for assistance.
- Major defects: We do strive to keep our servers online up at all times, unexpected issues may occur due to various reasons. They must be submitted to our technical support for resolution. If we fail to correct any confirmed deficiency in service within 72 hours from the date of the initial contact, a refund or a compensation such as a service extension may be granted as per the choice of customer. Please be advised that temporary access to your system via VNC/RDP can be requested by our technicians in order to identify and fix the possible issues in using our service. Failure to provide such access in a timely manner may result in a delayed resolution of the issue.
- Not as described: Such observation must be reported to our technical support within 7 days from the date of the signup. Clear evidence must be provided proving that the service is not as it is described on the website. Complaints which are based merely on the customer’s false expectations or wishes are not honored.
Refund requests qualifying on the above criteria and made within 7 days from the date of purchase will be honored subject to condition that the account wasn't using/abusing the service in a manner against our ToS. This refund clause does not apply to payments made using virtual currencies.
6. Revisions and Errata
The materials appearing on AIOVPN's web site could include technical, typographical, or photographic errors. AIOVPN does not warrant that any of the materials on its web site are accurate, complete, or current. AIOVPN may make changes to the materials contained on its web site at any time without notice. AIOVPN does not, however, make any commitment to update the materials.
AIOVPN has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by AIOVPN of the site. Use of any such linked web site is at the user's own risk.
8. Governing Law
Any claim relating to AIOVPN's web site shall be governed by the laws of the State of California, USA without regard to its conflict of law provisions.
General Terms and Conditions applicable to Use of a Web Site.